FREQUENTLY ASKED QUESTIONS
There are so many questions when it comes to Lice, Lice Treatment, and Lice Removal Services. For many families, lice is a huge unknown that is likely an unplanned event and can impact the entire household. At The Lice Clinic, we have answers! Take a look at some of our most Frequently Asked Questions about the Clinic, the treatment process, and how we can best help you!
How long does a treatment usually take?
On average, a lice treatment takes about 1 hour and 15 minutes. This duration primarily depends on a persons hair texture, length, density, and how long they have had lice. Indivduals with heavier lice cases, thicker hair, long hair, or other determining factors can substantially increase the time it takes to treat for lice. Large families can also expect to stay longer. While we do our best to accommodate all individuals needing a lice treatment in a reasonable amount of time, please consider these factors when planning for your lice treatment.
Does the lice removal treatment involve chemicals?
No. The lice removal treatment involves 100% dimethicone oil. Dimethicone oil is a silicone based oil that is found in many common goods including cosmetics, medical devices, shampoos, contact lenses, and even food! This silicone polymer is fully inert, non flammable, and non toxic. Dimethicone oil is a very thick, silky substance whose density is thick enough to succcessfully suffocate any living lice on the head without having to repeat treatment. We use it as our primary form of treatment, and even sell bottles so you can treat at home!
What can I expect once I arrive at The Lice Clinic?
The Lice Clinic is a two room, salon-style establishment that provides a calm, family friendly atmosphere. For your appointment, feel free to come on in! Upon arrival, your lice technician will welcome you and invite you to our treatment area. In some cases, we may ask you questions regarding your lice case, and please feel free to share as much information as possible! We have a tv, snacks, and various refreshments including coffee and hot chocolate! Your technician will happily help educate you on lice spread, prevention, and at-home care.
How do I prepare for my Lice Removal Treatment?
Your lice removal appointment is easy to prepare for. When you make your appointment, please account for how many people are in your party, hair type, hair length, and any other accommodations may be needed. We have some refreshments available, but feel free to bring your own. We ask that you arrive with dry and detangled hair. There is an additional fee for hair that need extensive detangling. Bring a towel to drape over seatbacks/carseats for the drive home, and feel free to bring a clean change of clothes.
Yes! Staff at The Lice Clinic has extensive experience treating all hair types on all ages of individuals. We treat 4c hair types, ultra-fine baby hair, and everything in between. Our treatment is color safe. The Lice Clinic is welcoming to all, with the sole purpose of treating your lice infestation and educating our community on lice prevention and ending the stigma surrounding Lice. While our clinic is friendly to all ages, please reach out and let us know if there are any accomodations that we can help make your visit as smooth as possible.
Can The Lice Clinic treat all hair types and all ages?
Does everyone in my family need to be checked for lice?
Yes! The 5-week guarantee is only valid if everyone in the household gets checked within 24 hours of the initial treatment. We also advise a small degree of contact tracing so you can best inform friends, family, schools, caregivers, and whoever else may have possibly been exposed. Lice can transfer quickly and easily, and close family and friends can cycle through lice infestations if not everyone is checked thoroughly. We are able to accommodate many same day appointments, so getting a head check is easier than ever!
I did a home treatment, do I still have lice?
It is advisable to get a head check after applying a home treatment. Drug store treatments have become less effective over the last several years, and in any case the nits (eggs) can remain detached through the hair even through heavy chemicals. Nits are encased in a strong keratin shell, and the best method is to remove them fully. Our lice technicians are equipped with excellent tools to ensure that you are lice free, and can provide thorough head checks at a low cost, and a full treatment remains optional for all of our clients recieving a head check.
What is included with a Lice Removal Treatment?
We understand that professional lice removal services are usually an unplanned expense, and aim to give all of our clients only the highest value for their treatment. At your appointment, your lice technician can provide a high level of educaton on lice treatment, spread, and prevention. Additionally, everyone recieving treatment receives a complimentary follow up five to seven days after their treatment where we will thoroughly recheck the hair to ensure a lice-free head! The lice clinic also offers a conditional five week guarantee for clients.